Housingcleveland.org Privacy Policy

Socialserve.com and Housingcleveland.org believe in the individual's right to confidentiality and privacy. Socialserve.com is the organization that maintains and manages the information on this website. It provides the software and technical expertise for this website, and it conveys aggregate information regarding the use of this website to a local advisory board of Housingcleveland.org. The local advisory board oversees and sets the policies, and attempts to address any complaints concerning this website. Please address any comments or concerns to the administrator of this website.

What this Privacy Guideline Covers

This Privacy Guideline covers the manner in which Housingcleveland.org treats information that identifies a person (“personally identifying information”) that may be collected when a person uses this website to seek information or to post information. It also covers the manner in which Socialserve.com and Housingcleveland.org treat personally identifying information that Socialserve.com may share with members of the local advisory board or that Housingcleveland.org or Socialserve.com may collect on a partner's site.

This Privacy Guideline does not apply to the practices of entities or individuals that Housingcleveland.org does not own, employ, manage, or otherwise control, and it does not apply to entities or individuals that Socialserve.com does not own, employ, manage, or otherwise control.

For Those Seeking Information

Information Collection

Housingcleveland.org and Socialserve.com will not collect personally identifying information of users of this website if they only view information on this website.

Session Cookies

Socialserve.com sets and accesses security control cookies known as “Session Cookies” on the computers of the users of this website. Session Cookies maintain the user’s region and pertinent security information, during the user’s usage of this website. Any cookie set by Socialserve.com will expire and/or be deleted from the user’s computer when the user exits from the user’s browser or if the user’s session on this website is inactive for a certain period of time.

For Those Posting Information

Information Collection and Use

Housingcleveland.org and Socialserve.com collect personally identifying information when a user registers with Housingcleveland.org for an account to post information on this website.

Information Sharing and Disclosure

Housingcleveland.org and Socialserve.com will not sell, rent, loan, or give a user’s personally identifying information to any entity or individual for any reason unless:

• They have the user’s expressed permission to share the information;
• They need to share the user’s information in order to provide the product or service that the user has requested;
• They are responding to a subpoena, court order, or other legal process; or
• They find that the user’s action on this website violates any of their usage guidelines for specific products or services.

Session Cookies

Socialserve.com sets and accesses security control cookies known as “Session Cookies” on the computers of the users of this website. Session Cookies maintain the user’s region and pertinent security information, during the user’s usage of this website. Any cookie set by Socialserve.com will expire and/or be deleted from the user’s computer when the user exits from the user’s browser or if the user’s session on this website is inactive for a certain period of time.

User’s Right to Edit and Delete Account Information and Preferences

Housingcleveland.org and Socialserve.com provide a user with the ability, at any time, to edit the user’s account information and preferences (including whether the user wants Housingcleveland.org and/or Socialserve.com to contact the user about updates and new services).

A user may secure the deletion of the user’s account with Housingcleveland.org and Socialserve.com by contacting either of them and requesting it.

Security

The information in a user’s account with Housingcleveland.org and Socialserve.com is encrypted and password-protected for the user’s privacy and security.

In certain areas, Housingcleveland.org and Socialserve.com use industry-standard SSL-encryption to protect data transmissions.

Changes to this Privacy Guideline

Housingcleveland.org may amend this Privacy Guideline from time to time. If it makes any substantial amendments in the manner in which it collects or uses personally identifying information, it will post a notification of those amendments in this section.

Questions or Suggestions

To present any questions or suggestions concerning this Privacy Guideline or this website, please contact us.